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Planning Your Visit

Family Health Centers welcomes new patients at our seven locations throughout Louisville Metro. All sites provide primary care to adults and have on-site laboratory services. Most offer women’s health services, pediatrics, and counseling services. All Family Health Centers patients may access all services, though travel to another location is sometimes necessary. Learn more about our services available at each site.

Make an Appointment

Making an appointment is easy.  Family Health Centers offers patients’ in-person appointments, video or telephone appointments. Video and telephone appointments are helpful if you are unable to make an in-person visit to one of our sites.  Call (502) 774-8631 to schedule any appointment type.

In-Person

Call (502) 774-8631 to schedule an appointment in person.

Video

A video visit is seeing your health care provider on your smart phone or tablet from your home. You will be able to see and talk with your provider about your health concerns, come up with a care plan, and get prescriptions refilled. 

All you need is a smart phone to do a Video Visit.  When you call to schedule an appointment, let us know you want a video visit. Family Health Centers will send you a secure text message at the time of your appointment.

Telephone

A Telephone Visit is where you can discuss your health questions with your provider over the phone.

This can be helpful if you are sick and need advice, if you have a prescription you need refilled, or have other health questions but cannot come into a FHC site to see your provider in-person.

When you call to schedule an appointment, let us know you want a telephone visit. Family Health Centers will call you at your appointment time.

Appointment Reminders

A few things to remember for your appointment:

  • Bring all of your medications with you to every appointment.
  • If you have insurance, bring your insurance card. Family Health Centers accepts most insurances.
  • If you cannot keep an appointment, please call us to cancel or reschedule the appointment.
  • Arrive on time for your appointment, or call to let us know if you are running late.

Paying for Services

Family Health Centers makes health care affordable for everyone.

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Transportation

Most locations are on a Transit Authority of River City (TARC) bus line. Parking is available at all Family Health Centers sites. Ask about help getting a bus or taxi voucher.

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Language Services

Family Health Centers provides free, trained interpreters for any patient who cannot communicate in English or who is deaf or hard of hearing.

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View all Family Health Centers Locations and Services Offered

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