Beginning March 1, 2024 the minimum fee will increase for the first time in 11 years. The new minimum fees are:

Medical $25.00 a visit
Behavioral Health Services $25.00 a visit
Dental Services $40.00 a visit

You will never be turned away for not being able to pay.  Learn more about these changes.


Health Information Management Specialist

Our employees are dedicated to a common goal – providing the highest quality care to our patients.  The Family Health Centers opened its doors in 1976 as part of the national Community Health Center movement dedicated to providing excellent primary and preventive health care to all, regardless of ability to pay.  We serve the working poor, the uninsured, those experiencing homelessness, refugees and immigrants, and anyone seeking affordable, high quality health care.

Job Overview

At Family Health Centers (FHC), we work hard because our patients deserve the best.   FHC is currently seeking go-getters with a positive attitudes for the position of Health Information Management Specialist (HIM Specialist).  HIM Specialist performs technical clerical work for FHC primarily managing incoming and outgoing documents and requests for health information and managing retrieval, return, and destruction of health records from offsite storage. Examples of work responsibilities in this position include:

  • Assists patients within obtaining health records from previous providers.
  • Documents as appropriate on the medical record, forms, and/or computer the required documentation related to language services.
  • Identifies and prepares health records eligible for offsite storage or for destruction.
  • Receives and distributes incoming documents via mail, fax, and interoffice mail.
  • Scans documents and transfers electronic information into the patient’s electronic health record (EHR). Forwards hospital records, consult reports, and other outside records to the provider for review.
  • Receives, logs, and processes incoming and outgoing requests for health records.
  • Responds to requests for disclosure logs.
  • Prepares invoices for health record requests.
  • Processes payments and prepares deposits received for health records.
  • Assists patients with accessing the patient portal.

Job Requirements

High school graduation or its equivalent.

One year of experience working in a Health Information Management (HIM)/Medical Records Department.

An equivalent combination of training and experience may be substituted, as determined applicable by Civil Service.

Verification of education must be provided on or before scheduled test date.


Family Health Centers is a family friendly work environment. Unlike other health care systems, there are no 3rd shifts, Sunday or holiday hours you must work.  FHC also provides rich benefits to our employees; the employee benefit package at FHC is valued at approximately 45% of an employee’s annual salary.  In addition to health insurance, Kentucky State Retirement System, staff receive up to 10 paid sick leave days, 12 days of vacation in their first year and up to 22 days, ten paid holidays and a bonus floating holiday to be used anytime in the year. 

Why Work at FHC?


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