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Family Health Centers, Inc. (FHC) works with qualified vendors and contractors who can fulfill the various contractual needs of the agency. FHC is committed to ensuring that goods and services are purchased in an effective and efficient manner that provides, to the maximum extent practicable, open and free competition, and in compliance with the provisions of applicable federal, state, and local statutes and executive orders. FHC maintains appropriate procedures to address the procurement of goods and services to accomplish this objective.

Request for Proposals

Family Health Centers – Request for Proposal (RFP) for Voice System (UCaaS) and Contact Center (CCaaS) System

Family Health Centers Inc. a Louisville based 501C3; Federally Qualified Community Health Center is accepting bids from 07/07/2025 through 07/21/2025 for a Voice System (UCaaS) and Contact Center (CCaaS) System. The bid closing will be at 2:00PM on Friday 07/21/2025. For more information contact us at 502-772-8115 or via email at lowen@fhclouisville.org. Full details regarding bids can be obtained in the Accounting Department at 2215 Portland Ave. Louisville, KY 40212

Download Bid Packet 

Contact Us

Contact FHC’s Accounting Manager to be added the FHC Bidder’s List, specifying your services and products. Bidders do not need to be pre-qualified to bid, but should ensure they meet any qualifications and certifications specified in the RFP.

Brian Burkett, Accounting Manager

procurement@fhclouisville.org

How can I find out about Invitations to Bid?

Regularly review the legal section of local newspaper (The Courier-Journal) and the Family Health Centers website for notification of bid opportunities.

Do I need to be pre-qualified to bid?

No.  Qualifications and certifications required for specific contracts will be required prior to award of contract.