Please be advised we are currently experiencing a high call volume due to COVID-19.  Our staff are working hard to meet all patients’ needs in a timely manner.

Family Health Centers welcomes new patients. If you or your family member has never been to Family Health Centers, the first step is to find a Family Health Center site.  View all Family Health Centers locations and services here

Family Health Centers has locations throughout Louisville Metro.  All sites provide primary care to adults and have on-site laboratory services. Most offer women’s health services, pediatrics, and behavioral health services.

In order to give the best care to our current patients, not all Family Health Centers sites are able to accept new patients all of the time. Be sure to call the site nearest you to find out if it is accepting new patients.

Making an Appointment

  • Call the Family Health Center site you plan to visit to make an appointment.
  • Most appointments are made for the day or within the week of your call.   Please call early if you need a same day appointment.
  • If you are unable to keep your appointment, please call Family Health Centers to cancel or reschedule the appointment.  This will allow us to offer the appointment to another patient.
  • Arrive on time for your appointment.  Call us if you are going to be late.


Most of the Family Health Centers in the Louisville Metro area is on a Transit Authority of River City (TARC) bus routes, and a stop is made at most sites.  Free parking is available at all Family Health Centers sites.

Paying for Services

Family Health Centers provide services without regard for a person’s ability to pay.  A sliding fee scale is used to determine financial assistance “discounts” based on family or individual income.

Family Health Centers accepts several major health and dental insurance plans. Bring your insurance cards with you to your appointment.  Visit Insurance and Payments to learn more about the insurance plans Family Health Centers accepts and about the payment and billing policies.


We are accessible for those with hearing, vision, or mobility limitations.  We provide interpreters for any patient who cannot communicate in English.  We also provide a number of translated forms and handouts in other languages.  Let a staff member know if you need an interpreter or help reading a form.