Homeless Outreach Worker

Our employees are dedicated to a common goal – providing the highest quality care to our patients.  The Family Health Centers opened its doors in 1976 as part of the national Community Health Center movement dedicated to providing excellent primary and preventive health care to all, regardless of ability to pay.  We serve the working poor, the uninsured, those experiencing homelessness, refugees and immigrants, and anyone seeking affordable, high quality health care.

Job Overview

At Family Health Centers, we work hard because our patients deserve the best.   The Family Health Center is a gateway for many medically underserved individuals who have both behavioral health and medical care needs.  The Family Health Centers – Phoenix is a federal Health Care for the Homeless grantee, providing a variety of clinical, psychiatric, and social services to the region’s homeless who have unique and often complex health and social needs. The Homeless Outreach Worker is responsible for assisting the homeless in obtaining primary health care and a more stable living environment.

Examples of work responsibilities in this position include:

  • Conducts on-site visits to areas frequented by homeless persons to identify those in need of health care services.
  • Interviews client to determine their health care needs.
  • Develops individual client service plans.
  • Makes referrals, accompanies clients and/or provides transportation to service providers.
  • Monitors the delivery and outcome of services provided to clients by medical facilities, social service agencies and community resources.
  • Provides ongoing intensive case management.
  • Assists clients in obtaining medical and financial entitlements and benefits.
  • Helps clients utilize community resources, develop independent living skills, and become reintegrated into the community.
  • Educates clients on good health habits and available services to assist with health needs.

Job Requirements

Bachelor’s Degree in Social Work or a closely related field.

One year of experience working with persons in extreme poverty or the homeless.

An equivalency of training may be substituted as determined applicable by Civil Service.

Verification of education must be provided before eligibility list goes into effect.


Family Health Centers is a family friendly work environment. Unlike other health care systems, there are no 3rd shifts, Sunday or holiday hours you must work.  FHC also provides rich benefits to our employees; the employee benefit package at FHC is valued at approximately 45% of an employee’s annual salary.  In addition to health insurance, Kentucky State Retirement System, staff receive up to 10 paid sick leave days, 12 days of vacation in their first year and up to 22 days, ten paid holidays and a bonus floating holiday to be used anytime in the year.

Why Work at FHC?


Max. file size: 50 MB.